STELLARA — TERMS & CONDITIONS

Effective Date: May 15, 2024

Welcome to the STELLARA website. By accessing or using our site, you agree to the following Terms & Conditions.

1. Use of Website

This website is intended for personal, non-commercial use related to learning about STELLARA, making reservations, and engaging with our offerings.

You agree not to:

  • Use the site for unlawful purposes
  • Attempt to gain unauthorized access
  • Disrupt website functionality
  • Copy or distribute content without permission

2. Reservations and Payments

All reservations are subject to:

  • Availability
  • Pricing at time of booking
  • Cancellation policies provided at checkout

Guests are responsible for accurate information when booking.

STELLARA reserves the right to cancel reservations due to:

  • Errors in pricing
  • Fraudulent activity
  • Force majeure events

3. Cancellation Policies

Cancellation and refund terms are provided during booking and may vary depending on the rate and package selected.  Website bookings are non-refundable 48 hours of booking. Anytime 30 days prior to check-in you can change your reservation date.

4. Guest Responsibilities

Guests agree to:

  • Follow property rules
  • Respect the natural environment
  • Use amenities responsibly
  • Avoid damage to property

STELLARA reserves the right to charge for damages or excessive cleaning.

5. Intellectual Property

All content on this website — including text, images, branding, logos, and design — is owned by STELLARA and may not be used without permission.

6. Experiences and Activities

Participation in on-property experiences is voluntary.

Guests assume responsibility for:

  • Personal safety
  • Health considerations
  • Following staff instructions

Certain activities may require signed waivers.

7. Limitation of Liability

To the fullest extent permitted by law, STELLARA shall not be liable for:

  • Indirect or consequential damages
  • Loss of personal property
  • Travel disruptions
  • Events beyond our control

8. Force Majeure

STELLARA is not responsible for delays or cancellations caused by circumstances outside our control, including:

  • Weather events
  • Natural disasters
  • Government actions
  • Utility outages

9. Third-Party Services

We may partner with third-party providers for services. We are not responsible for their actions or policies.

10. Modifications

We reserve the right to modify these Terms at any time. Continued use of the site constitutes acceptance of updates.

11. Governing Law

These Terms are governed by the laws of the State of Tennessee, without regard to conflict of law principles.

12. Contact Information

STELLARA
1708 Minty Way Sevierville, TN
Email: [email protected]
 Phone: 1-865-413-5590