STELLARA — PRIVACY POLICY

Effective Date: May 15, 2024

STELLARA (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us when visiting our website, making reservations, or engaging with our services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information.

1. Information We Collect

Personal Information You Provide

We may collect personal information when you:

  • Make a reservation
  • Join our mailing list
  • Submit inquiries or forms
  • Purchase experiences or services
  • Contact guest services

This may include:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Payment information
  • Reservation details
  • Special requests or preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Pages visited
  • Time spent on pages
  • Referral sources

This helps us improve our website and guest experience.

2. How We Use Your Information

We use your information to:

  • Process reservations and payments
  • Communicate about your stay
  • Provide customer support
  • Send confirmations and important updates
  • Improve our website and services
  • Personalize your experience
  • Send marketing communications (if you opt in)

3. Marketing Communications

If you subscribe to our emails, we may send:

  • Special offers
  • Updates about STELLARA
  • Event announcements
  • New experiences

You may unsubscribe at any time via the link in our emails.

4. Sharing of Information

We do not sell your personal information.

We may share information with trusted third parties only as necessary to operate our business, including:

  • Payment processors
  • Booking platforms
  • Technology providers
  • Legal or regulatory authorities if required

All partners are required to protect your information.

5. Cookies and Tracking

Our website uses cookies to:

  • Improve site functionality
  • Analyze usage
  • Remember preferences

You may disable cookies through your browser settings.

6. Data Security

We implement reasonable safeguards to protect your information, including secure payment processing and restricted access to personal data.

However, no method of transmission over the internet is 100% secure.

7. Your Rights

You may request to:
  • Access your data
  • Correct inaccuracies
  • Delete your information (subject to legal obligations)

Contact us at: [Insert Contact Email]

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

9. Children’s Privacy

STELLARA does not knowingly collect information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

11. Contact Us

STELLARA
 [Business Address]
 [City, State, ZIP]
 Email: [Insert Email]
 Phone: [Insert Phone]